Our new Director of Safeguarding and Operations, Claire Taylor (pictured above) joined the Bright World team on Monday 5th January 2015.
Claire has served in the police for 17 years and most recently has achieved Inspector rank, working as acting Inspector in Sussex branches. In her new role as Director of Safeguarding & Operations, Claire will bring a wealth of knowledge, specifically in safeguarding, maintaining our processes and upholding policies.
Claire will be working closely with Lana (MD) to achieve our ambitious safeguarding targets and Fiona (Director of Guardianships) to bring together customer service and programme operation. Claire will also heading up our new Travel & Accommodation department.
Because of the great work of our Host Family recruitment Manager, Lindsay Gayler and our Local Coordinators who visit and inspect our families, we are lucky enough to have a large network of excellent Host Families who have not only passed our stringent recruitment process with flying colours, but whom are happy to assist us in an emergency. However even with these families in place, it is inevitable that plans may change. Perhaps the student's parents will decide they now want their child to fly home for the holiday or our Host Family may be met with unforeseen circumstances meaning they cannot host. In order to allow this crucial part of our service to get even better as we grow we have decided to make some changes that will do just this.
Historically it has been the role of our Guardianship Care Managers to arrange and contact Host Families, arranging for them to collect our students from their respective Boarding Schools and care for them during their short holidays. This will now be taken on by this whole new department and will be handled with even more efficiency and with more contemplation.
Travel & Accommodation Manager, Hannah Newton and her team of Accommodation & Travel Administrators (Leanne Poole & Kate Hewson) will provide an internal service to our Guardianship Care Managers, by arranging transfers and host family stays for all our guardianship students.
