BLINK gets a new look!

To help improve our communication with clients overseas, Managing Director, Lana Foster and newly appointed, Operations Director, Avril Griffin have redeveloped our online student/parent portal, BLink. The finished product, which officially launched last week, will dramatically change and improve the way in which we interact with our clients overseas.
 

Once a student enrols on the guardianship programme, their main contact/representative will receive a unique login to BLink. The BLink profile page includes a timeline of activity, where helpful icons help show all communication made between Bright World and child. BLink will allow parents to read detailed reports so that they can keep track on their child’s progression here in the UK. A photo album will also be created to and added to throughout the year, so that parents who are unable to visit their child can view photos of them enjoying School life.

In order to best present and describe our future developments and plans, we have likened these to a 3 course meal. 

 So for your starter and and first course at the ‘BLink bistro,’ you will get the following delights; 


- A whole new design, look and feel to BLink
- University guardianship student individual BLink profiles.
- Videos and photos of your Guardianship Care Manager, Bright World Buddy and Regional Counsellor
- SMS messages between child and buddy uploaded to BLINK
- Your BLINK Guide which tells you exactly how to get around the portal 

You may have to wait a little while for your main course but when it comes you will get the following treats well worth waiting for;

- Finance page where you and the parent can view disbursement statements and invoices
- Parents able to pay by credit card using World Pay
- Flight pages where you and the parent can log flight information and submit directly into our  head office system.
- Travel and accommodation arrangements to be viewable online. Parents and agents will also be able to download Host Family profiles.
- Reports written the Bright World Buddy available for viewing on BLink.

And finally the best bit… DESSERT

-‘Real time’ Integration. When our office based system launches onto the Icloud, you will be able to see exactly what we are doing on behalf of your student in live time.
- Daily Workload Manager BLink will tell you when student reports are ready and waiting for your authorisation.
-Host Family Inspections. Our Bright World Buddies will be able to upload Host Family interviews and inspections directly BLink.
- Improved Flexibility in the way in how we develop our customer interface.

 

“Following many years of change and growth at Bright World there has been
much development of the Access system as its functionality changes to keep pace with the needs of the business. Moving to a web based system will offer us more flexibility in how we interact with our customers and each other. Once launched new developments can be
rolled out as needed, making us more responsive to the needs of the business and our customers."  

Avril Griffin, Director of Operations.(pictured above)

We hope BLINK will help you in your work with Bright World and as a valued Partner we would greatly appreciate any comments or feedback you may have. Read our BLink Guide for more information.