Lana Foster on her way to work! Walking across the fields was the only way to get to work.
What a start to the year! Who would have expected all that snow in the UK and how long it stayed around for. The first day was lovely and we all felt excited that there was snow and everything looked so wonderful. Then the arrival weekend for all our Bright World Guardianhips students loomed. Airports were closed, flights were delayed and cancelled. Often we were not aware if students were on flights or not. We had students arriving at airports and drivers unable to get to them on time. Then we had drivers waiting at airports for hours as students were so delayed.
Despite all the problems, we remained in control throughout. A special note of thanks is due to Fiona Walters, our Senior Programme Manager who held everything together as well as having the emergency phone 24/7. She managed the entire event with Carol and Jane in the office (or not in the office as some days they were snowed in and had to work from home). All students arrived safe and sound and everyone was fully aware of the situation throughout.
This is the key to a successful guardianship company and what makes Bright World Guardianships the leading one in the UK. We have excellent and experienced staff, host families and wonderful drivers who all have a genuine interest in the wellbeing of our students. A sensible and intelligent approach is necessary in these situations as well as a great network of contacts around the UK all pulling together to help out in a crisis.
Another special vote of thanks must go to Bruce Corbin and Jaro of Starfish Cars who did not let us down once and who literally went the extra mile for us in very adverse conditions.
